🕐 Service Delays
Takeaway
15
min
Delivery
30
min
Enter your Agent ID above and click Fetch
to load your call recordings.
Select a period and click Load Report to fetch LLM usage for each conversation.
| Date & Time | Customer | Phone | Duration | Order Total | Status | LLM Credits | LLM Cost — Actual (USD) | LLM Cost (USD) |
|---|
Invoices auto-generate on the 3rd of each month at 10:00 AM Melbourne time for the previous month's usage.
Auto-SMS feedback requests sent after each AI call · refreshes every 30 min
Credentials are auto-populated from your account — read only.
Customer feedback scored from survey SMS replies
Live agent configuration — read only
Automatically handle scam and silent calls. When enabled, the agent disconnects unresponsive or suspicious callers immediately.
#SCAM CALL HANDLING Disconnect the call immediately in these conditions. 1. If the caller does not reply to your request after 3 attempts. 2. You hear nothing from the other end. 3. Caller puts you on hold without informing you. Reply this,"sorry, I haven't heard from you yet. I would hang up this call now.".
Live read-only view of your Twilio Studio call flow
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Twilio credentials may not be configured for this session.